Thank you very much for your continued patronage of KANADEMONO.
Due to heavy snowfall in some areas, there may be delays in deliveries and cancellations of collections and shipments depending on the weather and road conditions .
Please note that even if you purchase now, we may not be able to deliver your order on the date you requested .
We apologize for any inconvenience caused to our customers, but we will do our best to deliver products as quickly as possible. We appreciate your understanding and patience.
About the area
Details such as expected areas of impact will be updated on the websites of each shipping company, so please check them.
・Sagawa Express・Seino Transportation
Delivery time
Please check the "Delivery Estimate" on each product page for the normal delivery time of the product.
For more information on delivery status after purchase, Please check the delivery company's website using the "delivery slip number" provided in the email you receive after the product has been shipped .
・Seino Transportation
Points to note
As a general rule, we cannot accept changes to the delivery date or delivery address after an order has been confirmed.
If there are unavoidable circumstances, we will do our best to accommodate you, however this will increase the burden on the delivery company and may result in further delays, so please make sure to check the date, time and address when you can definitely receive the item before placing your order.
For all other inquiries, please refer to the following:
